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Heat ® : Service Management Solutions
Management Solutions
Today, your customers’ loyalty can depend on the level of service and support you are able to provide them. HEAT® Service and Support software offers you a variety of solutions to help you create a world-class customer service
center. Built on more than a decade of service management experience,
award-winning HEAT integrates core service and support components into
one complete solution to reduce costs and drive higher customer
satisfaction.
Discover the HEAT® product that best meets your organizational
needs :
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 HEAT®
sos.
Reduce costs and
elevate service levels with HEAT Service and & Support, the
foundation of the HEAT product suite. Proven and powerful, HEAT
Service and Support is the service desk software that helps
organizations of all types take their service and customer
satisfaction to the next level. This comprehensive suite of business components is designed to help you run an efficient and effective
Contact Center or Service / Help desk. Plus, powerful add-on modules such as
HEAT® Self Service™,
HEAT® Asset Tracker,
IP Contact Center and
HEAT Voice Automation allow proactive management and opportunities for measurable ROI!
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 HEAT®
PowerDesk.
Increase customer
satisfaction and reduce costs at the same time, with a powerful, yet
affordable service management solution designed specifically for
growing organizations. Based on award-winning software, HEAT®
Power Desk™ provides top-quality entry-level service
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